These terms and conditions of sale (“Agreement”) apply to all orders placed with and purchases made from the SMARTOX – Smart Lifting Solutions webshop (the “Seller”) by consumers. By placing an order or making a purchase from the Seller, you (the “Buyer”) agree to be bound by these terms and conditions.

1. Orders and Payment

1.1. The Buyer may place an order for lifting equipment through the Seller’s webshop.

1.2. The Buyer shall pay the purchase price for the lifting equipment in full at the time of the order.

1.3. Payment may be made by credit card, debit card, or any other method of payment accepted by the Seller.

1.4. The Seller shall provide the Buyer with an order confirmation and invoice.

2. Delivery

2.1. The Seller will ship the lifting equipment to the Buyer’s address specified in the order.

2.2. The Seller will use commercially reasonable efforts to ship the lifting equipment within a reasonable time after the order is placed.

2.3. The Buyer is responsible for inspecting the lifting equipment upon receipt, and must report any damage or other issues to the Seller within a reasonable time after receipt, but no later than two years from the date of delivery.

3. Warranties and Returns

3.1. The lifting equipment is sold with a 12 months warranty from the date of delivery, and without prejudice to any rights that the Buyer may have under EU law.

3.2. The Buyer may exercise their right of withdrawal within 14 days from the date of delivery, without giving any reason.

3.3. To exercise the right of withdrawal, the Buyer must inform the Seller of their decision to withdraw from the purchase by an unequivocal statement.

3.4. The Seller may withhold the refund until they have received the goods back or the Buyer has supplied evidence of having sent back the goods, whichever is the earliest.

3.5. The Buyer shall return the goods to the Seller at their own cost, unless the goods are defective or not as described.

3.6. The Seller shall refund the purchase price to the Buyer within 14 days from the date on which the Seller received the goods back or the Buyer supplied evidence of having sent back the goods.

4. Liability

4.1. The Seller shall be liable for any defects in the lifting equipment in accordance with applicable EU law.

4.2. The Seller’s liability for any claim arising out of the sale of the lifting equipment, including without limitation any claim for breach of warranty or negligence, shall be limited to the purchase price of the lifting equipment.

4.3. The Seller shall not be liable for any special, indirect, or consequential damages, including without limitation lost profits or business interruption, arising out of the sale of the lifting equipment.

5. Governing Law and Jurisdiction

5.1. This Agreement shall be governed by and construed in accordance with the laws of the Member State in which the Buyer resides.

5.2. Any disputes arising out of this Agreement shall be subject to the exclusive jurisdiction of the courts of the Member State in which the Buyer resides.

6. Entire Agreement

6.1. This Agreement constitutes the entire agreement between the Buyer and the Seller with respect to the sale of the lifting equipment, and supersedes all prior or contemporaneous communications and proposals, whether oral or written.

By making a purchase from the Seller, the Buyer acknowledges that they have read, understood, and agree to be bound by this Agreement, and that they have been informed of their rights.